Help: User Guide
Getting Started
AOL Voicemail is an easy to use service that helps you stay connected — anytime, anywhere! With AOL® Voicemail you can get your e-mail and phone messages all in one place.
System Requirements
To use the service you need a PC that meets or exceeds the following system requirements:
- 166 Pentium computer
- Operating system: Windows 2000 or XP
- 128MB RAM
- 100MB of free hard drive space
- Internet connection of 56 Kbps
- Display: 800x600
- PC sound card, microphone and speakers
- Macromedia Flash
You will also need the latest version of AIM. Get AIM now.
Note: If you are using AOL® 9.0 Security Edition, AOL Voicemail will work but the latest version of AIM is recommended for optimal functionality.
Note: If you want to answer calls on your PC, you need at least one of the following three kinds of equipment:
- Sound card plus speakers and microphone or a headset.
- USB phone to be plugged into a computer with a USB port.
- USB webcam with built-in microphone as your microphone (i.e., audio input device) and some form of audio output device (i.e., speakers).
If you have a USB phone or webcam it will be your default option. To change that default you will need to change the audio control settings in Windows®.
Activating Your Service
To function, AOL Voicemail requires phone features (Call Forward Busy, Call Forward No Answer and Message Waiting Indicator) on your phone line. In some cases, AOL will place the phone feature order with your phone company on your behalf, or we may instruct you to place the order with your phone company directly. It may take 3 to 5 business days for processing, depending on your phone company. We recommend you test your service by signing on to AIM (or AOL) and then calling your registered phone number. If your "test" call doesn't result in a call alert, the phone features have not been applied to your telephone line yet. For more details, call our Provisioning Help Desk at 1-877-742-9546.